Hi. Dr. Vicki Rackner here with a personal note for you.
I’ve had the privilege of speaking at eldercare meetings and working with agencies as a consultant. Intellectually I have always known the importance of your work.
However, when my mom underwent a major surgical procedure this year, I understood your value in a whole new way.
Just days before I was scheduled to speak at the Aging in America conference, my brother called to inform me that my mother was heading back to the OR to treat a complication. Could I fly out and help?
I had less than 24 hours with my family; however, the most important intervention I made was suggesting we hire a home care agency. My mother’s husband agreed. My mom made friends with the home health staff that stayed with her 24/7 in the hospital. You restored our family’s sanity!
You do amazing work, and I’m grateful!
Here you’ll find tools to help you add value to your clients and their families. I’m here to support you. Give me a call if you would like to talk about the most direct path to your business success. I can be reached at (425) 451-3777.



